Last Updated: May 18, 2026

Last Updated: June 17, 2026

At Angelight Boutique (angelightboutique.com), we are committed to providing transparent, reliable, and efficient shipping for every order. Please review the information below before making a purchase.

---

1. WHERE WE SHIP

We currently ship to addresses within Canada and the United States. We do not offer international shipping outside of North America at this time.

---

2. FREE SHIPPING

We offer free standard shipping on all orders — no minimum purchase required.

Shipping cost: $0.00 (CAD/USD) Applies to: All orders delivered within Canada and the United States.

---

3. DDP SHIPPING (DELIVERED DUTY PAID)

All orders are shipped on a DDP (Delivered Duty Paid) basis.

This means the price you see at checkout is the final price — it already includes all applicable import duties, customs fees, and taxes (GST/HST/PST for Canada or applicable Sales Tax for the US). You will never be asked to pay additional charges upon delivery.

---

4. PROCESSING TIME

Orders are processed within 1–3 business days (Monday – Friday).

• Order cut-off time: 5:00 PM (EST)
• Orders placed after the cut-off time, on weekends, or on public holidays will begin processing the next business day.
• During peak periods or promotional sales, processing may take slightly longer. We will communicate any significant delays by email.

---

5. ESTIMATED DELIVERY TIME

Delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control. These estimates begin from the date of dispatch, not the date of order.

---

6. ORDER TRACKING

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link. Please allow 24–48 hours after dispatch for tracking information to update in the carrier's system.

You can also track your order at any time using the Track Order page on our website.

---

7. ADDRESS ACCURACY

Please ensure your delivery address is complete and accurate at the time of checkout. Angelight Boutique is not responsible for failed or delayed deliveries caused by incorrect or incomplete address information provided by the customer.

If a package is returned to us due to an incorrect address or failed delivery attempt, additional reshipment fees may apply.

---

8. DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at info@angelightboutique.com with your order number and clear photos of the issue. We will arrange a replacement or full refund promptly. For full details, please see our Refund & Return Policy.

---

9. LOST ORDERS

If your order has not arrived within 30 days of the shipment date, please contact us at info@angelightboutique.com. We will investigate with the carrier and, where applicable, arrange a full refund or replacement at no cost to you.